> For the complete documentation index, see [llms.txt](https://docs.chell.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chell.fr/commandes/tickets.md).

# Tickets

<figure><img src="/files/KGIBN2h7EB5pPhnLJQ9d" alt=""><figcaption></figcaption></figure>

## 📋 Index des Commandes

Cliquez sur une commande pour accéder à son guide complet.

<div><figure><img src="/files/NlgYPtkbGErvynS5V1yp" alt=""><figcaption></figcaption></figure> <figure><img src="/files/bLuBks2feDdCVxCjOek9" alt=""><figcaption></figcaption></figure></div>

| Commande                                                            | Description                                                                                        | Permission      |
| ------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- | --------------- |
| [**/ticket-panel**](/commandes/tickets/ticket-panel.md)             | Créateur de panel V2 (Multi-boutons).                                                              | `Administrator` |
| [**Action: Claim**](/commandes/tickets/action-claim.md)             | S'assigner un ticket.                                                                              | `Staff Ticket`  |
| [**Action: Close**](/commandes/tickets/action-close.md)             | Fermer un ticket.                                                                                  | `Tout le monde` |
| [**Action: Reopen**](/commandes/tickets/action-reopen.md)           | Crée un salon de discussion réservé aux staff du tickets                                           | `Staff Ticket`  |
| [**Action: Add User**](/commandes/tickets/action-add-user.md)       | Ajouter un membre au ticket.                                                                       | `Staff Ticket`  |
| [**Action: Remove User**](/commandes/tickets/action-remove-user.md) | Retirer un membre du ticket.                                                                       | `Staff Ticket`  |
| [**Action: Transcript**](/commandes/tickets/action-transcript.md)   | Générer l'historique HTML.                                                                         | `Staff Ticket`  |
| [**Action: Delete**](/commandes/tickets/action-delete.md)           | Supprimer le salon définitivement et envoit la transcription dans le salon des logs si configurés. | `Staff Ticket`  |
|                                                                     |                                                                                                    |                 |


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